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Front Desk Agent
2 months ago
We are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at 24-7 Hotel Management. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring that our guests feel welcome and valued.
Key Responsibilities:
- Provide warm and friendly greetings to guests, responding to their needs and resolving any issues promptly.
- Check-in and check-out guests, ensuring that their stay is smooth and hassle-free.
- Manage room assignments, key cards, and other guest-related tasks with accuracy and efficiency.
- Answer guest inquiries and provide information about hotel services, local attractions, and other relevant topics.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Collaborate with other hotel staff to ensure seamless guest experiences and resolve any issues that may arise.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed under pressure.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to lift up to 25 pounds and stand for extended periods.
What We Offer:
- A competitive hourly rate of $16.00.
- A safe and stable work environment with opportunities for growth and development.
- A comprehensive benefits package, including paid vacation, health insurance, and life insurance.
- Discounted room rates and other perks for hotel staff.
Our Culture:
At 24-7 Hotel Management, we pride ourselves on our commitment to exceptional guest experiences and our dedication to creating a dynamic and supportive work environment. We believe in empowering our team members to take ownership of their roles and to strive for excellence in everything they do.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
