Lead Service Technician

4 days ago

Allentown, Pennsylvania, United States YorkHoist Full time
Job Summary

We are seeking a highly motivated and experienced Lead Service Technician to join our team at YorkHoist, a fast-growing family-owned and operated business. As a Lead Service Technician, you will be responsible for leading installations of material handling and safety equipment, troubleshooting mechanical and electrical issues, and ensuring client satisfaction.

Key Responsibilities
  • Lead installations of material handling and safety equipment, ensuring timely and quality completion.
  • Troubleshoot mechanical and electrical issues with hoists, cranes, lifts, and turners.
  • Ensure client satisfaction by providing exceptional service and resolving issues promptly.
  • Manage and maintain a team of Service Technicians, providing guidance and support as needed.
  • Collaborate with the Branch Service Supervisor and Operations Manager to implement policies and procedures.
  • Participate in hiring and training of new Service Technicians.
  • Conduct regular safety inspections and ensure compliance with OSHA and client requirements.
  • Develop and maintain relationships with clients, identifying potential prospects and project opportunities.
Requirements
  • Minimum 3 years of experience in crane service and maintenance.
  • Previous experience in supervisory or lead roles, preferably in a service-oriented industry.
  • Strong knowledge of mechanical and electrical systems, including hoists, cranes, lifts, and turners.
  • Ability to work at heights and in confined spaces.
  • Excellent communication and problem-solving skills.
  • Valid driver's license with a clean driving record.
Benefits
  • Competitive hourly rate, including incentive pay and semi-annual bonus.
  • Opportunity for career advancement and professional growth.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid vacation, sick time, and leave.
  • Company-provided vehicle and fuel card.
  • Opportunity to earn a retention bonus.
What We Offer
  • A fast-paced and dynamic work environment.
  • A team-oriented culture with a focus on client satisfaction.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.
  • A competitive hourly rate and incentive pay.

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