Fleet Operations Manager

2 days ago


Philadelphia, Pennsylvania, United States Fluid Truck Full time
About the Role

We are seeking a highly skilled and experienced Fleet Specialist to join our team at Fluid Truck. As a key member of our operations team, you will be responsible for ensuring the optimal condition of our fleet, providing exceptional customer care, and collaborating with multiple departments to achieve seamless customer experiences.

Key Responsibilities
  • Manage and maintain our fleet of vehicles, ensuring they meet our high standards for safety and cleanliness.
  • Conduct regular vehicle inspections, coordinate maintenance and repairs, and develop and manage local vendor relationships.
  • Respond to customer issues and requests in a timely and professional manner, providing excellent care and ensuring customer satisfaction.
  • Collaborate with the sales team to ensure a seamless customer experience and effectively communicate with the Regional Market Manager and Operations Manager to ensure the local fleet is in optimal condition.
  • Perform additional responsibilities as required, including picking up and dropping off vehicles, assisting with vehicle recovery, and making financial decisions to promote the health of the local fleet while reducing costs.
Requirements
  • Proven success in a fast-paced customer-focused work environment.
  • Proficiency with mobile app technology and ability to use our mobile app and navigate various internal platforms.
  • Experience in general automotive maintenance and/or fleet management or related field.
  • Ability to develop and manage local vendor relationships.
  • General business acumen with the ability to identify and recommend cost-saving measures.
  • Excellent communication skills.
  • Ability to lift up to 75lbs and sit, stand, bend, twist, stretch, and kneel for up to 8 hours per day.
  • Valid driver's license and clean Motor Vehicle Report.
Benefits

At Fluid Truck, we offer a comprehensive benefits package, including a monthly bonus, employer-paid medical, dental, and vision benefits, stock options, flexible personal time off, career advancement opportunities, a company vehicle, and 401k matching.

We are committed to providing a safe and inclusive workspace for all employees, regardless of their background, identity, or expression. If you are a team player with a can-do attitude, excellent communication skills, and a passion for delivering exceptional customer care, we encourage you to apply for this exciting opportunity.



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