Intake Coordinator

3 days ago


Fort Lauderdale, Florida, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly organized and detail-oriented Intake Coordinator to join our team at BrightSpring Health Services. As an Intake Coordinator, you will play a critical role in ensuring the smooth and efficient processing of patient referrals, insurance verification, and authorization.

Key Responsibilities
  • Process referrals received from referral sources, ensuring all required documentation is complete and accurate.
  • Verify patient insurance coverage and obtain authorizations as required by payers.
  • Enter patient demographic, insurance, and authorization information into our computer system.
  • Communicate with other departments, including Sales and pharmacy staff, regarding referral status and authorization requirements.
  • Complete documentation of progress notes in our computer system.
  • Notify patients/caregivers regarding insurance coverage and payment responsibilities.
Requirements
  • High School Diploma/GED or equivalent required; Associate's Degree or some college preferred.
  • Minimum two (2) years of experience collecting referral information in the healthcare market.
  • Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
  • Knowledge of insurance verification and pre-certification procedures.
  • Strong verbal and written communication skills.
About Our Company

BrightSpring Health Services is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. We are committed to excellent service and strive to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.


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