Intake Coordinator

13 hours ago


Fort Myers, Florida, United States St Matthew's House Inc Full time
Job Summary

We are seeking a highly skilled and compassionate Intake Coordinator to join our team at St. Matthew's House Inc. As an Intake Coordinator, you will play a critical role in ensuring a smooth and safe transition for new residents into our programs.

Key Responsibilities
  • Conduct thorough intakes with potential residents, assessing their eligibility and appropriateness for our programs
  • Screen individuals to determine eligibility and manage shelter waiting lists
  • Create and review resident records, ensuring accurate and objective documentation
  • Enter data into our Mission Tracker system, completing automated intake processes
  • Coordinate bed assignments, resident chores, and case management
  • Review program expectations with residents at admission and provide excellent customer service
  • Conduct property searches and coordinate transportation needs for new residents
  • Work with referral agencies to schedule admissions and respond to emails and reports
  • Assist Program Staff with duties and shift coverage as needed
  • Present the Gospel message and pray with residents when opportunities arise
Requirements
  • High School Diploma or equivalent required; Certification in Addiction or Behavioral Health preferred
  • Minimum 2 years' experience working with individuals who are homeless or suffering from addiction
  • Bi-lingual in English and Spanish preferred
  • Ability to stand for 4 hours and lift 25 pounds

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