Healthcare Operations Assistant

7 days ago


Boynton Beach, Florida, United States RAYUS Radiology Full time
Job Summary

RAYUS Radiology is seeking a highly skilled Patient Service Representative to join our team. As a leading provider of radiology services, we are committed to delivering exceptional patient care and experiences.

Key Responsibilities
  • Front Desk Operations
    • Provide exceptional patient service and support, ensuring a positive experience for all patients and visitors.
    • Register patients in a timely and accurate manner, collecting necessary demographic information and out-of-pocket payments.
    • Communicate effectively with patients, addressing any concerns or issues in a professional and courteous manner.
    • Utilize EHR software and hardware to manage patient records and communicate with healthcare providers.
  • Medical Records Management
    • Ensure the accuracy and completeness of patient health records, verifying information and making necessary corrections.
    • Retrieve and release medical records in accordance with HIPAA regulations and company policies.
    • Work collaboratively with patients, healthcare providers, and team members to ensure seamless communication and coordination.
  • Tech Support
    • Monitor modality schedules and ensure efficient patient flow.
    • Prepare patient areas, including changing rooms and prep rooms, maintaining a clean and organized environment.
    • Stock and maintain patient supplies, including linens and laundry.
Requirements
  • 2+ years of experience in customer service, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Computer knowledge and skills, with experience in EMR/EHR systems preferred.
  • Healthcare experience, preferably in radiology, is a plus.
  • Bilingual skills are a plus.

RAYUS Radiology is an EO Employer/Vets/Disabled. We are committed to delivering clinical excellence and superior service to our patients and referring providers. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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