Investment Operations Specialist

2 weeks ago


Coral Gables, Florida, United States Amerantbank Full time
Investment Operations Specialist

Amerantbank is seeking a highly skilled Investment Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our broker dealer and registered investment advisor clients.

Key Responsibilities:

  • Process new brokerage and advisory accounts, ensuring timely and accurate onboarding.
  • Image and index account opening documents, maintaining a paperless environment.
  • Process asset movement requests within established SLA times, adhering to quality-controlled processes.
  • Facilitate securities transfers, adhering to industry best practices.
  • Monitor client email inboxes, ensuring timely processing of client requests and maintaining high customer satisfaction.
  • Provide support reviewing and approving requests initiated by team members.
  • Act as a liaison between front office, Pershing, counterparties, and internal departments on all matters.
  • Support the settlement of fixed income trades, working with custodial banks and counterparties.
  • Ensure timely reporting of TRACE eligible trades to FINRA and resolve any breaks or discrepancies.
  • Monitor internal workflow applications, ensuring timely processing of submitted cases.
  • Provide superior customer service to broker dealer/registered investment advisor clients.
  • Maintain confidentiality of client, firm, and employee information.
  • Manage office supplies for the Investments TSMO Area.
  • Process document bank storage.
  • Participate in monthly process review meetings, presenting assigned procedures.

Requirements:

  • Bachelor's degree in economics, finance, business administration, or engineering.
  • FINRA SIE certification required.
  • FINRA Series 99 preferred.
  • 1-3 years of relevant experience processing back and middle office requests.

Technical Requirements:

  • Basic investments and securities knowledge.
  • Previous experience with MS Office skills, including MS Word, MS Excel, MS PowerPoint.


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