Restaurant Operations Manager

22 hours ago

Spartanburg, South Carolina, United States Rigsby's Smoked Burgers and Wings Full time
Restaurant General Manager Job Description

The Restaurant General Manager is the leader of the restaurant, responsible for maintaining the company's written standards and delivering financial and qualitative measurements of success. To achieve this, the manager must be an expert at balancing the needs of the team, guests, and ownership.

Key Responsibilities:
  • Control daily operations of the restaurant
  • Manage profitability of the restaurant
  • Manage weekly inventories and COG's report
  • Conduct weekly manager meetings
  • Write and communicate monthly reviews for assistants
  • Reconcile monthly PNL with D.O.
  • Approve all department schedules before assistants post
  • Approve food purchases before AGM places orders
  • Ensure unit adheres to all DHEC rules
  • Ensure unit adheres to all state and local alcohol laws
  • Final and ultimate responsibility for recruitment, selection, and development
  • Final and ultimate responsibility for disciplining and/or termination of employees, all in accordance with established policies and procedures of Big South Restaurant Group, LLC and applicable state and federal regulations
  • Use of discretion in effective scheduling of managers and crew, on a daily basis, in a manner that implements the guidelines of the current management labor guidelines and labor matrix
  • Active involvement in local store marketing with guidance and assistance from Headquarters, including maintaining personal contact with businesses, schools, churches, and governmental units in the immediate community
  • Maintain safe and secure restaurant for customers and employees in accordance with policies of BSRG
  • Maintain high standards of employee appearance and conduct so as to assure a pleasant environment for customers
  • Training of managers and crew, as necessary to meet present and future needs, in accordance with the training guidelines and procedures established by BSRG
  • Managing the physical facility, equipment, exterior appearance of the store to ensure all remain in first-class condition, including the efficient use of service vendors selected BSRG
  • All other duties as assigned
Minimum Preferred Requirements:
  • 4+ years of prior restaurant management and supervision experience
  • Experience in serving and managing in a restaurant setting
  • Awareness of state and local alcohol laws
  • Some college-level coursework or degree a plus
  • Computer literate in Microsoft Office (Word, Excel, PowerPoint)
  • Excellent communication, both written and spoken
  • Must possess ability to interact with all levels, work independently, and ability to see projects through implementation
  • Excellent interpersonal skills
  • Must be extremely flexible and can manage multiple projects with strong attention to detail
  • Must exhibit the highest level of professionalism in dealing with sensitive and confidential information
  • Must be self-motivated, results-driven, able to handle multiple tasks in a time-sensitive environment, flexible, willingness to understand the business, and possesses proven organizational and critical thinking skills

Physical Requirements:

  • Occasional lifting of up to 40 pounds
  • Extended periods of time spent walking and/or standing

Rigsby's is a great place to grow your career – or start one. We're enjoying rapid expansion in the Upstate of South Carolina. If you're looking for part-time or full-time work in Greenville or Spartanburg, be sure to check out our current opportunities.

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