Donation Attendant
3 weeks ago
We are seeking a highly motivated and detail-oriented Donation Attendant to join our team at Goodwill of San Francisco Bay. As a key member of our donation center team, you will be responsible for providing excellent customer service, maintaining a clean and safe work environment, and implementing our company's mission and goals.
Key Responsibilities:- Establish partnerships with donors to ensure a continuous flow of goods
- Properly log donor counts daily, including eWaste donations
- Offer tax receipts to donors and provide assistance in unloading donations
- Handle goods and equipment properly to avoid damage or breakage
- Communicate needed reports and information in a timely manner
- Sort and label goods by category and place in proper containers or equipment
- Fill out needed production and inventory reports
- Perform basic arithmetical calculations, including addition, subtraction, division, and multiplication
- Hand out marketing materials to donors
- Greet donors and provide information about Goodwill's donation policy, mission, and programs
- Maintain clean housekeeping around the donation area
- Assist supervisor in providing on-the-job training to new staff, participants, clients, and volunteers
- Retail and customer service experience preferred
- Must be able to read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program
- Demonstrate math and/or accounting skills
- Must be familiar or gain familiarity with cashiering system
- Must be able to stand on hard surfaces for an extended period
- Ability to work in diverse public
- Must be able to lift at minimum 35 lbs.
Goodwill of San Francisco Bay is a mission-driven organization that believes every individual has the power to create a positive social impact. We operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties. Our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network.
We rely on a combination of material and financial donations to support employment services, including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing, and more. Donating and shopping at Goodwill is good for our planet and the local environment, and helps Goodwill SF Bay divert over 35 million pounds from local landfills every year.
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