New Business Account Executive

1 day ago

Little Ferry, New Jersey, United States Twilio Full time
About the Role

We are seeking a highly skilled New Business Account Executive to join our team at Twilio. As a key member of our sales organization, you will be responsible for prospecting, solution selling, and closing new business opportunities across our Messaging, Voice, and Email products.

Responsibilities
  • Be responsible for new customer acquisition, while being assigned a quota for net new bookings.
  • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging, voice, and email solutions.
  • Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio's Communications APIs and Flex digital engagement center, designing a solution for their specific use cases.
  • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
  • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
  • Balance competing priorities and manage multiple projects and deals at the same time.
  • Partner cross-functionally with sales, services, product, and finance to develop long-range territory strategies and sales plans.
  • Act as the voice of the customer to Twilio's product and carrier relations teams.
  • Establish yourself as a subject matter expert in the CPaaS industry - staying up to date on key industry initiatives and new capabilities - sharing your knowledge with your customers and the wider Twilio go-to-market organization.
  • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Qualifications
  • Demonstrated track record of selling and closing in the cloud communications platform market.
  • 10+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or solutions for their customers.
  • 10+ years of experience in full-cycle sales directly selling technical SaaS or CPaaS.
  • Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration.
  • Technical solutions selling experience working with real customers, listening to them, and solving problems.
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing business forecasts and financial models.
  • Entrepreneurial mindset with appetite to define process and build programs.
  • Record of delivering market-driven results, especially to scale and enterprise customers.
  • Excellent verbal and written communication skills (English).
  • Bachelor's Degree or equivalent years of experience.
What We Offer

We offer a competitive salary, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We think big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now.

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