Front Desk Coordinator

3 weeks ago


Manchester, Iowa, United States H&R Block Full time

H&R Block is seeking a Front Desk Coordinator to join their team. As a key member of the administrative staff, you will be responsible for providing exceptional customer service to clients. Your duties will include answering phones and greeting clients in a personalized manner, matching clients with the best-suited tax professional, scheduling clients according to their preferences, and ensuring that all current and future needs are met as clients exit. You will also maintain office cleanliness and organization of resources in collaboration with your team members.

Key Responsibilities:
  • Provide excellent customer service by answering phones and greeting clients
  • Match clients with suitable tax professionals
  • Schedule clients according to their preferences
  • Ensure client needs are met upon exiting the office
  • Maintain office cleanliness and organization

Estimated Salary: $45,000 - $60,000 per year



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