Food Service Team Supervisor

1 week ago


Harrisburg, Pennsylvania, United States UPMC Full time
Job Summary

This position requires travel between Mechanicsburg and Harrisburg. The successful candidate will support the Food Service Supervisor in all aspects of the daily operation, with a focus on training and developing food service associates.

Key Responsibilities
  • Supervise hourly associates and ensure adherence to UPMC policies and procedures, as well as department standards and guidelines.
  • Oversee the security of inventory and cash revenues.
  • Orient, train, and coach new team members according to department guidelines.
  • Monitor food safety programs and take immediate action to address identified hazards.
  • Supervise services according to department standards and conduct quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Perform routine competency checks on associate performance and follow up as necessary.
  • Conduct and document service recovery on customer complaints according to operational guidelines.
  • Monitor food quantity and quality to ensure availability for meal service according to menu and special requests.
  • Monitor sanitation programs daily to ensure inspection readiness at all times.
Requirements
  • HS Diploma/GED preferred.
  • 2 years of relevant experience required.
  • Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
  • American National Accreditation Board Certification.
  • Act 34.


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