Customer Service Representative

3 weeks ago


Sequim, Washington, United States Waste Connections Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our services and products
  • Work collaboratively with other departments to resolve customer disputes and improve customer satisfaction
  • Develop and maintain a thorough understanding of our services and products to effectively communicate with customers
  • Meet or exceed customer service standards and metrics
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1 year of customer service or call center experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong organizational and time management skills
What We Offer:
  • Competitive hourly rate
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Excellent benefits package, including medical, dental, and vision insurance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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