Computer Systems Support Specialist

1 week ago


Fort Collins, Colorado, United States COMPUtek Dental Systems Full time
Job Opportunity

We are seeking a highly skilled and versatile IT Support Specialist to join our team at COMPUtek Dental Systems. As a key member of our team, you will be responsible for providing top-notch technical support to our customers, assisting our build team in assembling servers and computers, and working on various projects as assigned.

Key Responsibilities:

  • Assist our build team in assembling servers and computers from the ground up, ensuring high-quality results.
  • Provide exceptional telephone support to our customers, addressing issues related to servers, computers, printers, firewalls, connectivity, and VPNs.
  • Call customers to schedule onsite visits for our technicians, ensuring seamless communication and coordination.
  • Work on small projects as assigned, demonstrating versatility and adaptability.

Requirements:

  • Experience in building computers from the ground up, with a focus on quality and efficiency.
  • Comfortable providing technical support over the telephone, with a strong understanding of servers, computers, printers, firewalls, and connectivity issues.
  • Excellent communication and customer service skills, with the ability to build and nurture relationships over the telephone.
  • Ability to change focus quickly and move between tasks, demonstrating versatility and adaptability.

What We Offer:

  • A competitive hourly rate of $21.00 - $23.00, with a review after 90-120 days.
  • A comprehensive benefits package, including dental and health insurance, paid time off, and more.
  • A supportive work environment that values family and employee well-being.

Work Schedule:

Monday to Friday, with a regular schedule and opportunities for growth and development.



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