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Treasury Support Specialist II

2 months ago

Fort Collins, Colorado, United States First Interstate Bancsystem Inc Full time
About the Role

We are seeking a highly skilled Treasury Support Specialist II to join our team at First Interstate Bank. As a key member of our Treasury team, you will provide technical and operational support to our customers and branch network.

Key Responsibilities
  • Provide in-depth technical and operational support for customers and branch personnel of the Bank's Treasury.
  • Follow through in all aspects of the customer relationship from set-up to completion, maintenance, and ongoing customer support.
  • Daily processing and on-boarding of incoming customer agreements, applications, maintenance forms, etc.
  • Ability to assess customer needs and provide solutions to meet those needs.
  • Must work closely and cooperatively with branch personnel and business banking officers regarding questions related to Treasury products.
  • Assist business clients in managing their existing Treasury relationship.
  • Respond timely to calls and correspondence from clients regarding Treasury products.
  • Handle internal and external customer service calls and messages received through various channels.
Requirements
  • High School diploma or general education degree (GED) and two (2) or more years' experience and/or training required; or equivalent combination of education and related experience.
  • Sales and business development experience and knowledge of First Interstate Bank's network and delivery systems desired.
  • Proven experience delivering exemplary level of customer service in a professional environment.
  • Proven ability to assess customer needs.
  • Strong computer and technical skills required.
  • Must possess advanced Microsoft Office knowledge and experience.
  • Must possess exceptional customer service and communication skills.
  • Ability to interact as a member of a team and to multitask in a fast-paced environment required.
What We Offer

We offer a competitive compensation and benefits package, including paid time off (PTO), paid federal holidays, and a Child Care Assistance Program for eligible dependent(s). We prioritize wellness by offering eligible employees a monthly stipend, toward a fitness club membership or exercise-related classes.

We encourage you to apply if you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service.