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Treasury Support Specialist II
2 months ago
We are seeking a highly skilled Treasury Support Specialist II to join our team at First Interstate Bancsystem Inc. As a key member of our Treasury team, you will provide technical and operational support to our customers and branch network.
Key Responsibilities- Provide in-depth technical and operational support for customers and branch personnel of the Bank's Treasury.
- Follow through in all aspects of the customer relationship from set-up to completion, maintenance, and ongoing customer support.
- Daily processing and on-boarding of incoming customer agreements, applications, maintenance forms, etc.
- Ability to assess customer needs and provide solutions to meet those needs.
- Must work closely and cooperatively with branch personnel and business banking officers regarding questions related to Treasury products.
- Assist business clients in managing their existing Treasury relationship.
- Respond timely to calls and correspondence from clients regarding Treasury products.
- Handle internal and external customer service calls and messages received through various channels.
- Cooperate with, participate in, and support the adherence to all internal policies, procedures, training, and practices in support of the Bank's compliance with all regulatory requirements, particularly those related to job-specific duties.
- High School diploma or general education degree (GED) and two (2) or more years' experience and/or training required; or equivalent combination of education and related experience.
- Sales and business development experience and knowledge of First Interstate Bank's network and delivery systems desired.
- Proven experience delivering exemplary level of customer service in a professional environment.
- Proven ability to assess customer needs.
- Strong computer and technical skills required.
- Must possess advanced Microsoft Office knowledge and experience.
- Must possess exceptional customer service and communication skills.
- Ability to interact as a member of a team and to multitask in a fast-paced environment required.
We offer a competitive compensation and benefits package, including paid time off (PTO), paid federal holidays, and a monthly stipend for fitness club membership or exercise-related classes. We prioritize wellness and encourage our employees to take care of their physical and mental health.
We are committed to providing our employees with opportunities for growth and development, and we offer training and support to help you succeed in your role.
Join our team and be part of a dynamic and supportive work environment that values teamwork, innovation, and customer satisfaction.
