Patient Service Representative 3

2 weeks ago


Rome, Georgia, United States Harbin Clinic Full time
Job Description

At Harbin Clinic, we are seeking a highly skilled and customer-focused Patient Service Representative 3 to join our team. This role is responsible for providing exceptional patient service and support in a fast-paced medical office environment.

Key Responsibilities:

• Provide top-notch customer service to patients, responding to their needs and concerns in a timely and professional manner.
• Manage patient registration, check-out, and charge entry processes with accuracy and efficiency.
• Coordinate referrals and diagnostic precertification, ensuring seamless communication with patients and healthcare providers.
• Maintain a positive attitude and provide great customer service under stressful situations, adapting quickly to changing priorities and deadlines.

Requirements:

• High school diploma or equivalent required; previous experience in the medical field preferred.
• Basic knowledge of general office equipment and software, with ability to learn and adapt to new systems.
• Excellent communication and interpersonal skills, with ability to work effectively with patients, staff, and healthcare providers.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development in a dynamic and supportive work environment.
• Collaborative team culture that values diversity, equity, and inclusion.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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