Travel Consultant
3 weeks ago
Job Summary
The American Automobile Association is seeking a highly motivated and customer-focused Travel Advisor to join our team. As a Travel Advisor, you will be responsible for providing exceptional service to our members by selling international and domestic travel packages, sharing knowledge and expertise, and developing long-standing relationships.
Key Responsibilities
- Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel
- Share knowledge and expertise from personal experiences and/or education study trips
- Develop long-standing relationships with our members and build referral and repeat business
- Make appropriate recommendations to ensure the trip experience is more than expected and tailored to the members' expectations
- Cross-sell relevant products to enhance the trip experience, such as travel insurance and travel rewards credit cards
Requirements
- A high school diploma is required, but a 2 or 4-year college degree is preferred
- Ability to pass a comprehensive criminal background check and thorough urine sample drug screening
- At least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-oriented environment
- Strong sales drive, organizational skills, and ability to multi-task in a fast-paced environment
- Proficiency in navigating computers and various programs, including Microsoft Office
- Excellent written and oral communication skills
Benefits
- Health coverage for medical, dental, and vision
- 401(K) saving plan with company match and pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts on membership, insurance, travel, entertainment, services, and more
About Us
The American Automobile Association is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states serving 17 million members. We are committed to delivering legendary service and beneficial products that provide members peace of mind and value.
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