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Director of Housekeeping Operations

2 months ago

Biloxi, Mississippi, United States Caesars Entertainment Full time

Job Summary:

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Caesars Entertainment. As a key member of our operations team, you will be responsible for leading the housekeeping team and driving excellence in guest satisfaction and hotel cleanliness.

Key Responsibilities:

  • Direct and manage the day-to-day operations of the housekeeping team, ensuring seamless execution of housekeeping services and high standards of cleanliness and quality.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance guest satisfaction.
  • Collaborate with senior management to identify areas for improvement and implement changes to drive business growth and excellence.
  • Lead by example, promoting a culture of excellence, teamwork, and continuous improvement within the housekeeping team.
  • Monitor and analyze key performance indicators (KPIs) to measure team performance and identify areas for improvement.

Requirements:

  • Minimum 5 years of experience in housekeeping management, preferably in a luxury hotel or resort environment.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks and responsibilities.