Customer Service Sales Representative

2 weeks ago


Thorofare, New Jersey, United States Tailored Brands Inc Full time

FASHION RETAIL ASSOCIATE

Company: Tailored Brands Inc

Location: Woodbury, New Jersey

Department: Sales Support

Job Overview

Join Tailored Brands Inc, where we are dedicated to fostering an environment that promotes professional growth, recognition, and a balanced work-life experience. Our commitment to providing customers with a diverse selection of high-quality apparel, footwear, and accessories at competitive prices has been our hallmark for over 25 years.

If you have a passion for fashion and enjoy helping others find great deals, consider becoming a part of our team. Your role will center around delivering exceptional customer service by efficiently managing all transactions and addressing customer inquiries with care.

Key Responsibilities

  1. Accurately process customer purchases, returns, exchanges, and store credits while ensuring the security of cash and sensitive documents.
  2. Utilize suggestive selling techniques to enhance customer experience and respond effectively to inquiries.
  3. Assist in restocking merchandise, maintaining store organization, and ensuring cleanliness throughout the retail space.
  4. Stay informed about product knowledge, promotional activities, and point-of-sale procedures.

Qualifications

  • Strong communication, customer service, and organizational abilities.
  • Physical capability to handle merchandise weighing up to 50 pounds, including climbing, standing, kneeling, and lifting as needed.
  • Proficient use of hands and fingers for handling objects and tools.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Work Environment

This position is located in a dynamic retail setting, where teamwork and collaboration are essential for success.



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