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Guest Services Representative

2 months ago

Thorofare, New Jersey, United States The Edge Fitness Clubs Full time
Company Overview:
At The Edge Fitness Clubs, we pride ourselves on being the premier destination for fitness enthusiasts. Our mission is to foster a welcoming and energetic environment where individuals can achieve their health and wellness goals.

Position Summary:
As a Front Desk Associate, you will play a crucial role in delivering exceptional service to our members and guests. Your enthusiasm and commitment to fitness will help create a positive atmosphere that inspires others.

Key Responsibilities:
  • Provide outstanding customer service by warmly greeting every guest and ensuring a friendly atmosphere.
  • Enhance the member experience by actively engaging with guests and addressing their needs.
  • Maintain comprehensive knowledge of all services, products, and promotions offered by the club.
  • Efficiently process sales transactions while ensuring accuracy in cash handling.
  • Conduct tours of the facility, highlighting key features and benefits to potential new members.

Qualifications:
  • High energy and enthusiasm for fitness and wellness.
  • Ability to work in a fast-paced environment with a focus on customer satisfaction.
  • Flexibility to work various shifts, including evenings and weekends.
  • Proven track record of meeting or exceeding sales targets.

What We Offer:
We provide a supportive and dynamic work environment that encourages personal and professional growth. Benefits include:
  • Complimentary gym membership for you and a friend.
  • Comprehensive health benefits including medical, dental, and vision.
  • Paid time off and holidays to promote work-life balance.
  • 401(k) plan to help you save for the future.
  • Opportunities for career advancement through training and development programs.

Join us in making a difference in the lives of our members while enjoying a fulfilling career in the fitness industry.