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Quality Assurance Supplier Specialist

2 months ago

Temple, Texas, United States Datamars Full time

Supplier QA Specialist - North America

Are you driven by a commitment to quality and excellence in supply chain operations? Datamars is looking for a proactive Supplier QA Specialist to take on a vital role in our organization. In this essential position, you will uphold the integrity of our supply chain, ensuring that all components and products adhere to the highest quality standards. Your knowledge will be instrumental in reinforcing our dedication to superior quality and customer satisfaction.

Key Accountabilities:

  • Quality Non-Conformities: Responsible for tracking and managing the status of open quality non-conformities within the distribution network.
  • Corrective Actions: Initiates and oversees the resolution and closure of corrective actions related to distribution quality issues.
  • Supplier Quality Performance: Evaluates and enhances supplier quality performance metrics.
  • Technical Guidelines: Ensures that suppliers receive accurate technical guidelines to deliver products that meet specifications.

Key Responsibilities:

  • Monitor Customer Feedback:
    • Analyze material and manufacturing specifications based on customer feedback.
    • Revise finished goods quality requirements and critical control points as necessary.
  • Defect Identification and Analysis:
    • Lead the identification of defects and conduct root cause analysis for finished goods.
    • Manage and coordinate corrective and preventive actions using designated platforms.
  • Compliance and Reporting:
    • Ensure prompt resolution of non-compliance issues.
    • Maintain comprehensive reports on supplier quality, including defect rates and areas for improvement.
  • Quality Supplier Agreements (QSA):
    • Develop and maintain QSA inspection plans.
    • Establish acceptance criteria for supplied finished goods.
  • Quality Control Audits:
    • Conduct on-site quality control audits.
    • Verify compliance with incoming inspection protocols per delivery/batch.
  • Problem Solving and Improvement:
    • Identify and implement solutions to system and process challenges.
    • Support the implementation of global initiatives.
  • Technical Support to Suppliers:
    • Offer technical guidance to suppliers to assist in reducing defect rates.
  • Special Projects:
    • Engage in special projects as required.
    • Ensure adherence to Health, Safety, and Environmental Policies.

Core Competencies:

  • Planning and Organizing:
    • Methodical approach to tasks, capable of adhering to schedules and deadlines.
    • Able to work independently or collaboratively within a cross-functional team.
    • Completes tasks efficiently and to a high standard.
  • Problem Solving and Analytics:
    • Ability to investigate supplier and material quality issues and proactively propose solutions.
    • Strong analytical skills to identify root causes and develop effective corrective actions.
  • Strong Interpersonal Skills:
    • Build and maintain relationships with various stakeholders across different functions.
    • Excellent communication skills to provide technical support to suppliers.
  • Delivering Results and Meeting Customer Expectations:
    • Dedicated to achieving high standards of quality and performance.
    • Focused on fulfilling customer requirements and expectations.
  • Self-Starter:
    • Able to work independently, take calculated risks, and make informed decisions.
    • Proactive in identifying opportunities for improvement and implementing solutions.

Person Specification:

  • Experience and Qualifications:
    • 5+ years of relevant experience in a similar capacity.
    • Familiarity with Quality Management Systems (QMS) compliant with ISO 9001:2015 and other pertinent regulatory standards.
    • Experience in a multinational company, working across various time zones.
    • Proficient in inventory systems such as SAP.
    • Proficient in Microsoft Office Suite.
    • Languages: Fluent in oral and written English; additional languages such as Spanish or Italian are advantageous.

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