Customer Service Representative
2 months ago
Upshift is seeking a Guest Service Associate for flexible work opportunities.
Choose your own shifts and locations to work.
Design your schedule - whether you prefer to work frequently or occasionally, the choice is yours.
This position is open to individuals of all experience levels.
Applying is straightforward - no need for resumes or interviews.
Upshift is an innovative mobile platform that connects you with numerous flexible job opportunities in various sectors such as Assembly, Hospitality, Packing, Bartending, and more, offered by businesses in your vicinity.
Become one of the 150,000 Upshifters and enjoy the freedom to dictate your work hours and roles. We provide a range of options from one-day shifts to part-time and full-time positions.
About the Role:
As a Guest Service Associate, you will play a vital role in hotel operations by delivering front desk services to guests, handling guest payments, and serving as a resource for information on various topics.
Key Responsibilities:
- Oversee guest check-ins and address all complaints and requests.
- Manage special requests and provide wake-up calls to guests.
- Answer customer calls and direct them to the appropriate department.
- Perform housekeeping tasks, including cleaning guest suites.
- Ensure proper maintenance of rooms.
Guest Service Associates are expected to remain on their feet throughout their shifts, lift up to 50 lbs occasionally, and up to 25 lbs frequently. Good hearing and vision are also essential.
Frequently Asked Questions
Q: What is the expected pay?
A: Pay varies by shift, and you will always see the potential earnings before applying.
Q: How do I apply?
A: The application process is simple and does not require resumes or interviews. Complete the online form, and after an onboarding session, you will be ready to start selecting shifts.
Q: What types of shifts are available?
A: Upshifters can find shifts for various roles including baker, server, barista, cashier, attendant, front-desk, housekeeper, event-set-up, dishwasher, food and beverage associate, prep cook, warehouse associate, and more.
Q: Is prior experience necessary?
A: Opportunities are available for all experience levels.
Benefits:
Upshift provides benefits after your first paycheck, including medical, dental, and vision coverage among others. Start working on your terms today.
*Hourly rates are based on current client pay rates and may vary.
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