Technical Support Analyst

2 weeks ago


Houston, Texas, United States Cititec Talent Full time

Technical Support Analyst - Commodity Trading

Cititec Talent is collaborating with a leading commodity trading organization in search of a Technical Support Analyst to enhance their global technology division. In this capacity, you will engage with critical business systems that facilitate front-office trading operations.

The ideal candidate will provide support for both cloud-based and enterprise-level applications related to power scheduling and real-time trading activities. Key responsibilities encompass monitoring application performance, proactively identifying issues, ensuring the smooth operation of time-sensitive batch processes, managing support requests, performing root cause analysis, and more.

Required Qualifications:

  • Proficiency in Aveva PI is crucial for this position.
  • Experience in a financial services or trading context is essential.
  • Background in energy trading, particularly in Power, is highly advantageous.
  • Experience in supporting cloud-based applications, preferably AWS, is required.
  • Familiarity with Python-based application support is necessary.
  • Excellent written and verbal communication skills are a must.

Work Arrangement: Hybrid model available: 4 days in the office, 1 day remote.



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