Vehicle Service Administrator

7 days ago


GondrecourtleChâteau, Grand Est, United States Merit Chevrolet Full time
Job Summary

We are seeking an experienced Vehicle Service Administrator to join our team at Merit Chevrolet in St Paul, Minnesota. As a key member of our service department, you will be responsible for managing warranty claims and ensuring compliance with warranty policies and procedures.

Key Responsibilities:
  • Manage Claims: Review and verify warranty claims, communicate with service advisors, technicians, and customers regarding claim approval status.
  • Submit Claims: Prepare and submit warranty claims to manufacturers or third-party providers.
  • Maintain Records: Maintain accurate records of warranty claims and related documents.
  • Resolve Disputes: Assist in resolving warranty claim disputes.
Requirements:
  • Experience: Prior experience as a Warranty Administrator or in a related role.
  • Knowledge: Knowledge of automotive warranty processes and procedures.
  • Skills: Strong attention to detail and accuracy, excellent communication and interpersonal skills.
  • Software Proficiency: Proficiency in using warranty management software.
  • Multitasking: Ability to multitask and prioritize workload.
  • CDK Experience: CDK experience preferred.
Salary:

$65,000 - $85,000 per year, depending on experience.



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