Customer Service Coordinator for Lexus of Maplewood
6 days ago
The Customer Service Coordinator role at Lexus of Maplewood presents an exciting opportunity to deliver exceptional customer experiences in a dynamic automotive service environment.
About the OpportunityLexus of Maplewood, part of the Ed Napleton Automotive Group, is seeking a skilled and friendly Customer Service Coordinator to join its team. This role plays a vital part in ensuring our customers receive top-notch service from the moment they arrive until their vehicle is ready for pick-up.
Job Responsibilities- Welcoming and assisting clients with professionalism and courtesy;
- Cordinating valet and wash services to maintain a high level of cleanliness and organization;
- Coordinating appointments for our customers in a timely and efficient manner;
- Communicating effectively with customers, colleagues, and management to provide seamless service delivery;
- Performing walk-around inspections to identify any issues or concerns related to the vehicles in the service drive;
- Utilizing computer software to assign customers to service advisors as needed;
- Providing administrative support to ensure the smooth operation of the store.
We are committed to providing a supportive work environment that fosters growth and development. Our comprehensive benefits package includes:
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Paid Vacation Time
- Discounts on products, services, and vehicles
- Growth opportunities into other roles within the company.
- A high school diploma or equivalent is required;
- Excellent customer service experience is mandatory;
- Computer and administrative skills are preferred but not necessary;
- A valid driver's license is required;
- A professional demeanor and strong work ethic are essential for success in this role.
We estimate the annual salary for this position to be around $45,000-$60,000, depending on qualifications and experience. If you are passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we encourage you to apply.
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