Customer Service Coordinator for Lexus of Maplewood

6 days ago


GondrecourtleChâteau, Grand Est, United States Lexus of Maplewood Full time

The Customer Service Coordinator role at Lexus of Maplewood presents an exciting opportunity to deliver exceptional customer experiences in a dynamic automotive service environment.

About the Opportunity

Lexus of Maplewood, part of the Ed Napleton Automotive Group, is seeking a skilled and friendly Customer Service Coordinator to join its team. This role plays a vital part in ensuring our customers receive top-notch service from the moment they arrive until their vehicle is ready for pick-up.

Job Responsibilities
  • Welcoming and assisting clients with professionalism and courtesy;
  • Cordinating valet and wash services to maintain a high level of cleanliness and organization;
  • Coordinating appointments for our customers in a timely and efficient manner;
  • Communicating effectively with customers, colleagues, and management to provide seamless service delivery;
  • Performing walk-around inspections to identify any issues or concerns related to the vehicles in the service drive;
  • Utilizing computer software to assign customers to service advisors as needed;
  • Providing administrative support to ensure the smooth operation of the store.
What We Offer

We are committed to providing a supportive work environment that fosters growth and development. Our comprehensive benefits package includes:

  • Medical, Dental, and Vision Insurance
  • 401k and additional benefits
  • Paid Vacation Time
  • Discounts on products, services, and vehicles
  • Growth opportunities into other roles within the company.
Requirements
  • A high school diploma or equivalent is required;
  • Excellent customer service experience is mandatory;
  • Computer and administrative skills are preferred but not necessary;
  • A valid driver's license is required;
  • A professional demeanor and strong work ethic are essential for success in this role.

We estimate the annual salary for this position to be around $45,000-$60,000, depending on qualifications and experience. If you are passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we encourage you to apply.



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