Customer Service Representative

1 week ago


South San Francisco, California, United States British Swim School of Bay Area Full time
Job Summary

We are seeking a highly motivated and customer-focused Call Center Representative to join our team at British Swim School Bay Area. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving issues, and providing solutions to our valued customers.

Key Responsibilities
  • Provide top-notch customer service and support via phone, ensuring a positive and memorable experience for our customers.
  • Resolve customer inquiries and concerns in a timely and professional manner.
  • Process customer enrollment requests and answer questions in a clear and concise manner.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • Minimum of two years of customer service and sales experience.
  • High School or some college education or equivalent experience.
  • Ability to work in a quiet space without distractions.
What We Offer
  • Competitive hourly rate of $18.00.
  • Flexible work-from-home options.
  • Opportunities for professional growth and development.
Work Environment

As a remote Call Center Representative, you will have the flexibility to work from the comfort of your own home. Our team is dedicated to providing a positive and supportive work environment, and we are committed to helping our employees succeed.



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