Smart Home Technology Installation Expert
2 weeks ago
Company Overview
Vivint is a leading provider of smart home technology and services, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about helping homeowners protect and simplify their lives with innovative solutions.
Estimated Annual Salary: $60,000 - $90,000
Job Description
As a Smart Home Technology Installation Expert at Vivint, you will play a critical role in delivering top-notch installation and service experiences to our customers. Your exceptional customer service skills and ability to thrive in a team environment will make you a valuable asset to our team.
What You'll Do:
- Earn piece rate pay and enjoy an unlimited commission plan, allowing you to control your own income and create opportunities for customers to purchase additional products and services.
- Become an expert on industry-leading smart home products through comprehensive training, enabling you to provide exceptional solutions to our customers.
- Manage inventory and assets with a business owner mentality, ensuring that our team has the necessary resources to deliver outstanding results.
- Install, service, and troubleshoot cutting-edge smart home technology in customer homes, providing a seamless and efficient experience.
- Create solutions to protect and simplify customers' lives, leveraging your technical expertise and customer service skills to deliver exceptional results.
- Conduct routine maintenance and inventory of company products and equipment, ensuring that our team is equipped to deliver top-notch services.
- Explain and provide detailed system capabilities and operational instructions to various customers, demonstrating your technical expertise and customer service skills.
- Leverage service and installation appointments into leads and revenue, driving business growth and success.
What We're Looking For:
- Exceptional customer service skills, with the ability to thrive in a team environment and work independently.
- Sales experience and/or field service experience is a plus, but not required. A technical background or experience as a construction worker, electrician, or other technical field is also beneficial.
- A willingness to submit to a criminal background check and maintain a valid driver's license and reliable transportation.
Physical Demands of the Job:
- Lift and carry up to 45 lbs, climb ladders up to 14', and work in attics and other limited-space areas.
- Bend, kneel, crouch, and stand for long periods, ensuring your physical stamina is up to the demands of the job.
- A strong safety culture is essential at Vivint, and our team members complete a safety analysis of every work site, prioritizing the well-being of our team and customers.
Benefits:
- Competitive salary and commission structure, providing opportunities for financial growth and success.
- Comprehensive training and development programs, enabling you to grow your skills and expertise.
- A dynamic and supportive team environment, fostering collaboration and teamwork.
- A strong safety culture, prioritizing the well-being of our team and customers.
Others:
If you are a motivated and customer-focused individual with a passion for smart home technology, we encourage you to apply for this exciting opportunity. Join our team at Vivint and contribute to delivering exceptional customer experiences that make a lasting impact.
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