Customer Service Professional
3 days ago
We are seeking an experienced Customer Service Professional to join our team at GEICO. This role is ideal for individuals who thrive in a fast-paced environment and enjoy providing exceptional customer service.
Salary Range
The annual salary for this position is estimated to be between $18,860 and $28,780, depending on qualifications and experience.
Job Description
This Customer Service Representative will serve as the primary point of contact for customers, handling billing inquiries, policy changes, and providing recommendations to ensure seamless customer experiences. The successful candidate will possess excellent communication skills, empathy, and the ability to work effectively in a high-volume call center environment.
Required Skills and Qualifications
- Proven track record of delivering outstanding customer service
- Effective communicator with strong listening and interpersonal skills
- Able to work in a dynamic, fast-paced environment with multiple priorities
- Willingsness to learn new skills and adapt to changing situations quickly
- Flexible and open to feedback to support performance and development
Benefits
- Premier Medical, Dental, and Vision Insurance
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
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