Cakes and Smiles Specialist

3 weeks ago


Cherry Creek, New York, United States Nothing Bundt Cakes Full time

**Join Our Team**

Nothing Bundt Cakes is a leading bakery chain with a passion for delivering exceptional customer experiences. We are committed to creating a warm and welcoming environment for our guests, making every celebration sweeter.

 

**Job Description**

We are seeking a skilled and enthusiastic Retail Sales Ambassador to join our team As a Guest Service Representative, you will be responsible for creating a memorable experience for our guests, engaging with them, and building positive relationships. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

 

**Key Responsibilities**

  • Create a warm and welcoming environment for our guests, ensuring their needs are met and exceeded.
  • Maintain strong product knowledge to educate guests on Nothing Bundt Cakes cake distinction, size, and flavor profile options, pricing, special promotions, and complementary retail merchandise.
  • Suggest additional merchandise, including balloons, candles, and cards, to complete unique celebrations.
  • Process guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join our email club to benefit from special promotions and remain connected.
  • Uphold a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor and dusting/cleaning of countertops, windows, and other surfaces.

 

**Requirements**

  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant, or retail store is a plus.

 

**Compensation**

The estimated salary for this position is approximately $17.29 per hour, commensurate with experience and qualifications.



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