
Cakes and Smiles Specialist
3 weeks ago
**Join Our Team**
Nothing Bundt Cakes is a leading bakery chain with a passion for delivering exceptional customer experiences. We are committed to creating a warm and welcoming environment for our guests, making every celebration sweeter.
**Job Description**
We are seeking a skilled and enthusiastic Retail Sales Ambassador to join our team As a Guest Service Representative, you will be responsible for creating a memorable experience for our guests, engaging with them, and building positive relationships. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
**Key Responsibilities**
- Create a warm and welcoming environment for our guests, ensuring their needs are met and exceeded.
- Maintain strong product knowledge to educate guests on Nothing Bundt Cakes cake distinction, size, and flavor profile options, pricing, special promotions, and complementary retail merchandise.
- Suggest additional merchandise, including balloons, candles, and cards, to complete unique celebrations.
- Process guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join our email club to benefit from special promotions and remain connected.
- Uphold a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor and dusting/cleaning of countertops, windows, and other surfaces.
**Requirements**
- Applicants must be 16 years of age or older.
- While no formal education or work experience is required, previous guest service experience at a bakery, restaurant, or retail store is a plus.
**Compensation**
The estimated salary for this position is approximately $17.29 per hour, commensurate with experience and qualifications.
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