Claims Resolution Expert
6 days ago
We are seeking a skilled Customer Service Representative to join our team at Secord Insurance. This role is responsible for delivering exceptional customer experiences, addressing inquiries, and providing accurate information.
Estimated Annual Salary
$55,000, plus commission.
Key Responsibilities
- Assist customers with inquiries and issues via phone and email.
- Document all customer interactions, detailing inquiries and actions taken.
- Perform complex clerical duties, including policy changes, payments, and data entry.
- Handle customer information with the highest level of confidentiality.
- Meet requirements for attendance and punctuality.
Requirements and Qualifications
- Excellent communication and problem-solving skills.
- Possess strong administrative, organizational, and interpersonal abilities.
- Ability to prioritize tasks, manage multiple assignments, and meet deadlines.
- Familiarity with Microsoft Office applications and Windows OS.
- Excellent typing and 10-key skills.
- Pass the licensing exam within 60 days of hire.
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