Insurance Claims Coordinator
2 weeks ago
We are seeking an Account Follow Up Representative to join our team at Fred Hutchinson Cancer Research Center. This role is responsible for timely follow up with insurance companies on payments, denials, and appeals for patient accounts.
About Us
Fred Hutch is a premier nonprofit organization dedicated to adult cancer treatment and pioneering research in cancer and infectious diseases. Based in Seattle, we are the only National Cancer Institute-designated cancer center in Washington. With a strong focus on diversity, equity, and inclusion, we value collaboration, compassion, determination, excellence, innovation, integrity, and respect.
Responsibilities
Review work queues to prioritize account follow up activities (account/payment status, verify and update patient information)
Timely identification of claim denials and appropriate handling of appeals
Review insurance payments and all adjustments to determine patient responsibility
Utilize hospital billing system, payor websites, and system interfaces to effectively manage accounts
Investigate and resolve patient inquiries forwarded from Customer Service
Contact appropriate Fred Hutch Departments to obtain information for account resolution
Maintain current understanding of contracted payor agreements
Benefits
Comprehensive benefits package designed to enhance health, well-being, and financial security
Medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months)
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