Customer Service Representative

3 weeks ago


Westlake, Ohio, United States Michael's Inc Full time

Customer Service at Michaels

As a valued member of our team, you will be responsible for providing exceptional customer service, helping customers find what they need, and delivering a fast and friendly checkout experience. You will also have the opportunity to educate customers on our Voice of Customer survey and engage them on the benefits of our Rewards program.

Key Responsibilities:

  • Help customers shop the store and find what they're looking for
  • Deliver friendly customer service
  • Provide a fast and friendly checkout experience
  • Educate customers on Voice of Customer survey
  • Engage customers on benefits of Rewards program


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