Administrative Assistant

4 days ago


AL United States City of Madison, AL Full time
Job Title: Administrative Assistant

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at the City of Madison, AL. As a key member of our staff, you will provide exceptional customer service, manage administrative tasks, and support the Recreation Department's daily operations.

Responsibilities:
  • Provide exceptional customer service to the public, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage administrative tasks, including data entry, record-keeping, and filing.
  • Assist with membership processing, verifying membership information, and entering payments into RecTrac.
  • Answer incoming calls, take messages, and forward calls to the appropriate staff member.
  • Perform receptionist duties, including greeting patrons, assisting with facility use, and maintaining a clean and organized reception area.
  • Process new or renewal membership information into RecTrac.
  • Assist with completing computer input for registrations, room rentals, and other tasks as assigned.
Requirements:
  • High school diploma or equivalent required.
  • Experience working with the general public and children preferred.
  • Experience in general office/receptionist duties, computer experience, answering phones, and communicating with the general public.
  • Valid driver's license and strong driving record required for use of city vehicle.
Working Conditions:
  • Normal office working conditions.
  • May require occasional overtime and work on weekends.
  • May be required to attend evening meetings, such as council meetings, etc.
  • May require work in an environment where there are temperature fluctuations, noise, poor ventilation, dirt, dust, etc.
  • Must be able to work varying hours, extended hours, weekend, and holidays, and at times with little or no notice, etc.
  • May require some travel for state association meetings, annual conference, workshops, seminars, etc.
Physical Capabilities:
  • Ability to see well enough to observe patrons, facility forms, etc.
  • Ability to read well enough to read memos, letters, reports, etc.
  • Ability to be mobile in order to deliver handwritten messages, assist public, etc.
  • Ability to bend, climb, stand in order to complete job tasks.
  • Ability to hear well enough to understand normal conversation, hear persons from a distance, hear telephone, etc.

We offer a competitive salary range of $18.32 to $20.22 per hour, based on experience. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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