HR Coordinator/Scheduler

1 week ago


Hialeah, Florida, United States BrightStar Care of North Miami & Miami Beach Full time
Job Summary

BrightStar Care of North Miami & Miami Beach is seeking a highly skilled HR Coordinator/Scheduler to join our team. As a key member of our human resources department, you will play a crucial role in managing various HR functions to support our dedicated team of caregivers, CNAs, nurses, and office staff.

Key Responsibilities
  • Foster a positive work environment by addressing employee concerns, conflicts, and grievances in a timely and professional manner.
  • Implement policies and procedures to promote employee engagement, satisfaction, and retention.
  • Collaborate with management to identify training needs and develop comprehensive training programs for caregivers, CNAs, and nurses.
  • Stay up-to-date on federal, state, and local employment laws and regulations to ensure compliance.
  • Manage employee documentation, including personnel files, contracts, and performance evaluations.
  • Conduct regular audits to ensure HR processes and practices align with legal requirements and industry standards.
  • Serve as the primary point of contact for employees regarding benefits inquiries and claims.
  • Compile and analyze HR metrics and data to identify trends, patterns, and areas for improvement.
  • Prepare regular reports and presentations for senior management to inform decision-making and strategic planning.
  • Utilize HR software systems to streamline processes and enhance data accuracy and accessibility.
As a Backup Scheduler:
  • Develop and maintain exceptional relationships with clients and employees through all aspects of schedule management.
  • Support all programs as part of the BrightStar Care standards.
  • Maintain a warm introduction, management of touch-points (field staff, care recipient, and family caregiver) and client standards to ensure branch meets or exceeds inquiry conversion goals.
  • Assist in covering client shifts for last-minute call-outs.
  • Manage scheduling part of the field staff.
  • Will participate in the coverage of new clients in the field.
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Must live in/near North Miami or be able to reasonably commute.
  • Minimum of 2 years of HR management experience, preferably in the healthcare or home care industry.
  • Strong knowledge of Federal and state employment laws, regulations, and best practices.
  • Excellent interpersonal and communication skills, with the ability to build rapport and collaborate with diverse stakeholders.
  • Proven experience in recruitment, employee relations, training and development, and HR analytics.
  • Proficiency in HRIS and other HR software platforms.

BrightStar Care of North Miami & Miami Beach is a leading home health care agency committed to providing compassionate and high-quality care to individuals in the comfort of their homes. We are Joint Commission Accredited and a winner of nine quality awards from Home Care Pulse. If you are a motivated and experienced HR professional looking to make a meaningful impact, apply now to become part of our dedicated team.



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