HR Coordinator/Scheduler
1 week ago
BrightStar Care of North Miami & Miami Beach is seeking a highly skilled HR Coordinator/Scheduler to join our team. As a key member of our human resources department, you will play a crucial role in managing various HR functions to support our dedicated team of caregivers, CNAs, nurses, and office staff.
Key Responsibilities- Foster a positive work environment by addressing employee concerns, conflicts, and grievances in a timely and professional manner.
- Implement policies and procedures to promote employee engagement, satisfaction, and retention.
- Collaborate with management to identify training needs and develop comprehensive training programs for caregivers, CNAs, and nurses.
- Stay up-to-date on federal, state, and local employment laws and regulations to ensure compliance.
- Manage employee documentation, including personnel files, contracts, and performance evaluations.
- Conduct regular audits to ensure HR processes and practices align with legal requirements and industry standards.
- Serve as the primary point of contact for employees regarding benefits inquiries and claims.
- Compile and analyze HR metrics and data to identify trends, patterns, and areas for improvement.
- Prepare regular reports and presentations for senior management to inform decision-making and strategic planning.
- Utilize HR software systems to streamline processes and enhance data accuracy and accessibility.
- Develop and maintain exceptional relationships with clients and employees through all aspects of schedule management.
- Support all programs as part of the BrightStar Care standards.
- Maintain a warm introduction, management of touch-points (field staff, care recipient, and family caregiver) and client standards to ensure branch meets or exceeds inquiry conversion goals.
- Assist in covering client shifts for last-minute call-outs.
- Manage scheduling part of the field staff.
- Will participate in the coverage of new clients in the field.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Must live in/near North Miami or be able to reasonably commute.
- Minimum of 2 years of HR management experience, preferably in the healthcare or home care industry.
- Strong knowledge of Federal and state employment laws, regulations, and best practices.
- Excellent interpersonal and communication skills, with the ability to build rapport and collaborate with diverse stakeholders.
- Proven experience in recruitment, employee relations, training and development, and HR analytics.
- Proficiency in HRIS and other HR software platforms.
BrightStar Care of North Miami & Miami Beach is a leading home health care agency committed to providing compassionate and high-quality care to individuals in the comfort of their homes. We are Joint Commission Accredited and a winner of nine quality awards from Home Care Pulse. If you are a motivated and experienced HR professional looking to make a meaningful impact, apply now to become part of our dedicated team.
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