Toyota Guest Service Coordinator

2 weeks ago


Hialeah, Florida, United States Headquarter Automotive Full time
Job Title: Toyota Guest Service Coordinator

Headquarter Toyota is seeking a dedicated Guest Service Coordinator to manage the increasing volume of service leads. The ideal candidate will possess a strong work ethic and a customer-service oriented mindset, with the ability to understand and anticipate the needs of automotive customers.

Key Responsibilities:
  • Engage with service leads generated through online marketing campaigns, the dealer website, and incoming calls.
  • Follow and maintain relationships with former customers.
  • Monitor and contact leads.
  • Learn, understand, and follow call and email scripts.
  • Set, confirm, and follow up on appointments.
  • Perform surveys with customers.
  • Answer customer questions.
  • Use the CRM (Customer Relationship Management Software) to log every call, email, and customer communication.
  • Work well with the Management staff and the Service Department.
Qualifications:
  • Adhere to the company's dress code policy.
  • Excellent customer service and communication skills.
  • Strong multi-tasking and organization skills.
  • Basic computer proficiency and phone skills.
  • Ability to work well with others.
  • Flexibility with schedule, including evenings, weekends, and holidays.
  • Bilingual in English and Spanish.
Benefits:

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. We are an Equal Opportunity Employer and a Drug & Tobacco-Free Workplace. All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, and drug screens.



  • Hialeah, Florida, United States Headquarter Automotive Full time

    Job Title: Toyota Guest Service CoordinatorHeadquarter Toyota is seeking a dedicated Guest Service Coordinator to manage service leads and provide exceptional customer service. The ideal candidate will possess a strong work ethic, customer-service oriented mindset, and ability to understand and anticipate the needs of automotive customers.Key...


  • Hialeah, Florida, United States Headquarter Automotive Full time

    Job DetailsJob LocationHeadquarter Toyota - Miami, FL DescriptionHeadquarter Toyota is seeking highly skilled Automotive Service Technicians to join our team. Our Service Department is expanding, and we need talented individuals to help us meet the demands of our high-volume business.ResponsibilitiesPerform work efficiently and accurately as outlined on...


  • Hialeah, Florida, United States Headquarter Automotive Full time

    Job DetailsHeadquarter Toyota is seeking a skilled Automotive Service Technician to join our team.Job SummaryWe are looking for a highly motivated and experienced Automotive Service Technician to perform a variety of tasks, including diagnosing and repairing vehicle automotive systems, communicating with parts departments, and maintaining a clean and...


  • Hialeah, Florida, United States Headquarter Automotive Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Porter to join our team at Headquarter Toyota in Miami, FL. As a Service Porter, you will play a critical role in maintaining the cleanliness and order of our service department, supporting our advisors, and preparing vehicles for delivery.Key ResponsibilitiesGreet customers with a...


  • Hialeah, Florida, United States Headquarter Automotive Full time

    Job SummaryWe are seeking a highly detail-oriented and customer-focused Service Porter to join our team at Headquarter Toyota in Miami, FL. As a key member of our service department, you will play a vital role in maintaining a clean and organized environment, supporting our advisors, and preparing vehicles for delivery.Responsibilities:Provide exceptional...


  • Hialeah, Florida, United States Southeastern College Full time

    Job SummaryThe Student Services Coordinator is a vital role at Southeastern College, responsible for providing quality programs and services that facilitate access and foster academic, career, and personal success for all students.Key ResponsibilitiesDevelop and implement career development programs to support students and graduatesCoordinate and facilitate...


  • Hialeah, Florida, United States Southeastern College Full time

    Job SummaryWe are seeking a highly motivated and organized Student Services Coordinator to join our team at Southeastern College. The successful candidate will provide quality programs and services that facilitate access, and foster academic, career and personal success for all students.Key ResponsibilitiesDevelop and implement career development programs...


  • Hialeah, Florida, United States Catholic Health Service Full time

    Job SummaryThe Registered Nurse is responsible for providing high-quality patient care and coordinating services to meet the physical, psychological, social, and spiritual needs of terminally ill patients and their families.Key ResponsibilitiesAssess patient and family needs within 24 hours of admission and develop a plan of care to meet those needs.Provide...


  • Hialeah, Florida, United States Goodyear Belts by Adventry Corp. Full time

    Customer Service and Logistics RepresentativeGoodyear Belts by Adventry Corp. is seeking a dedicated professional to manage customer inquiries, process orders, and coordinate logistics for product delivery. As a leading manufacturer and distributor of the Goodyear Belt brand, we value energetic, dynamic, and focused individuals who are passionate about...


  • Hialeah, Florida, United States Catholic Health Service Full time

    Job SummaryCatholic Health Services is seeking a highly skilled and experienced Food and Nutrition Services Director to lead the development, implementation, and management of core culinary systems, central production, food procurement systems, and training programs for the CHS Villa East Facility.Key ResponsibilitiesDevelop and manage culinary and retail...


  • Hialeah, Florida, United States Goodyear Belts by Adventry Corp. Full time

    Customer Service and Logistics RepresentativeGoodyear Belts by Adventry Corp. is seeking a dedicated professional to manage customer inquiries, process orders, and coordinate logistics for the delivery of our products. As a leading manufacturer and distributor of the Goodyear Belt brand, we value energetic, dynamic, and focused individuals who are passionate...


  • Hialeah, Florida, United States Florida National Univer Full time

    Job DescriptionThe New Student Coordinator will work as a member of the admissions team to assist prospective students and serve as a liaison between admissions and supporting departments. Key responsibilities include ensuring timely follow-up to guarantee the student's admissions file is complete and ready for matriculation.Key Responsibilities:Process...


  • Hialeah, Florida, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for:Providing authentic, positive, and genuine experiences for our guestsInteracting with guests by greeting them, answering the phone, taking and delivering ordersActing as the face and voice of Wingstop to all guests who walk into the restaurantKey...


  • Hialeah, Florida, United States Pincho Florida Full time

    Key ResponsibilitiesAs a Customer Service Representative at Pincho Florida, you will be an ambassador of our core values, providing exceptional guest experiences through face-to-face interaction. Your duties will include:Maintaining a clean and organized front-of-house environment, including the dining room, bathrooms, and patio area.Restocking utensils,...


  • Hialeah, Florida, United States Wingstop Full time

    Deliver World Class Service at WingstopWe're looking for a talented Guest Service Team Member to join our team at Wingstop. As a key member of our crew, you'll be responsible for delivering exceptional customer experiences by:Providing authentic, positive, and genuine interactions with guestsActing as the face and voice of Wingstop, ensuring a warm and...


  • Hialeah, Florida, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to creating a welcoming experience for every guest. As a Guest Advocate, you'll play a key role in making that happen.Your Key Responsibilities:Create a warm and inviting atmosphere for guests by greeting them with a smile and a friendly hello.Engage with guests in a genuine and respectful way, building...


  • Hialeah, Florida, United States Wingstop Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of the restaurant, delivering World Class service to our guests. This includes greeting them, answering phone calls, taking and delivering orders, and providing authentic, positive, and genuine experiences. You will also be responsible for interacting with guests...


  • Hialeah, Florida, United States Topgolf Entertainment Group Full time

    Key ResponsibilitiesProvide behind-the-scenes support to the team to ensure best-in-class service with hospitality for guests.Manage and execute administrative functions to maintain a seamless office environment.Collaborate with the team to achieve business objectives and drive results.Develop and implement processes to improve efficiency and...


  • Hialeah, Florida, United States Service Corporation International Full time

    Administrative Assistant OpportunityAt Service Corporation International, we celebrate lives and honor our associates. We're seeking an experienced Administrative Assistant to join our team in Hialeah, FL.Job SummaryThis role provides administrative support to our funeral home, cemetery, and crematory facilities. The successful candidate will assist with...


  • Hialeah, Florida, United States Calder Casino Full time

    Job Title: Food ServerJob Summary:We are seeking a skilled Food Server to join our team at Calder Casino. As a Food Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Provide top-notch service to all customers, ensuring their dining experience is...