Operations Manager
23 hours ago
CVS Health is seeking an experienced Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Key Responsibilities:- Manage store operations, including opening and closing procedures, to ensure a smooth and efficient customer experience.
- Supervise store crews, providing guidance and coaching to ensure excellent customer service and store performance.
- Communicate effectively with store management and crews to ensure seamless execution of store operations.
- Assist customers with their questions, problems, and complaints, promoting a positive shopping experience.
- Maintain customer/patient confidentiality and handle all customer relations issues in accordance with company policy.
- Support the planning, execution, and maintenance of displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
- Deductive reasoning ability, analytical skills, and computer skills.
- Advanced communication skills, supervision, and influencing skills.
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
- Experience as a retail supervisor.
High School diploma or equivalent preferred but not required.
The typical pay range for this role is: $0.00 - $0.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ('PTO') or vacation pay, as well as paid holidays throughout the calendar year.
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