Marina Operations Manager

1 month ago


Erlanger, Kentucky, United States Cabin 12 Full time
About Cabin 12 Marina

Cabin 12 Marina is a premier waterfront destination in Greenwood Lake, NY, offering a unique blend of relaxation and adventure. As a Marina Manager, you will be responsible for delivering exceptional customer experiences and driving sales growth in our concession and rental operations.

Job Summary

We are seeking a highly motivated and experienced Marina Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our concession and rental staff, ensuring seamless service delivery and maximizing revenue opportunities.

Key Responsibilities
  • Develop and implement effective staffing plans, schedules, and training programs to ensure optimal service delivery and customer satisfaction.
  • Create and manage beverage menus, maintaining cost control and efficiency through proper staff training and inventory management.
  • Ensure compliance with all relevant laws, regulations, and company policies, including those related to liquor sales, health and safety, and customer service.
  • Contribute to the development of marina objectives, operating principles, and procedures, ensuring alignment with company goals and values.
  • Collaborate with the management team to identify opportunities for growth and improvement, implementing initiatives to drive sales and revenue growth.
  • Monitor and analyze customer feedback, using insights to inform service improvements and enhance the overall customer experience.
Requirements
  • Proven experience in food service, specifically bartending and bar management, with a focus on craft cocktails and customer service.
  • Ability to implement effective bar and food systems, procedures, and inventory control measures to maintain efficiency and minimize waste.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • High school education or equivalent, with a focus on hospitality, business, or a related field.
  • Ability to work varying shifts, including weekends and holidays, with a strong commitment to customer satisfaction and service excellence.

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