Systems Operations and Configuration Management Specialist

2 weeks ago

Washington, Washington, D.C., United States ManTech Full time

Join a Leading Organization, Contribute to National Security

Become a vital member of a diverse team at an esteemed organization where employee welfare is prioritized. At ManTech, you will play a key role in safeguarding our national interests while engaging in innovative projects that provide pathways for career growth.

We are currently seeking a dedicated and customer-focused Systems Operations and Configuration Management Specialist to enhance our team. This position is available in various locations, and we welcome candidates from multiple regions.

Key Responsibilities:

The Systems Operations and Configuration Management Specialist is essential in overseeing system operations, deploying and maintaining infrastructure, and providing advanced support for configuration management tasks. This role involves optimizing performance and troubleshooting components in a complex, multi-network environment. Responsibilities include:

  • Engineering solutions to ensure systems meet operational and configuration management standards.
  • Monitoring diverse networks, devices, applications, and services within an enterprise IT framework.
  • Managing upgrades, patches, and hotfixes while ensuring compliance with industry best practices.
  • Leading a 24/7 support team across multiple domains to ensure mission success.
  • Utilizing designated monitoring tools to oversee enterprise services and generate necessary tracking tickets.
  • Troubleshooting and resolving technical issues related to hardware and software.
  • Providing briefings to leadership on system health and supporting accreditation efforts.
  • Assisting in user support, guidance, and training while maintaining documentation.
  • Administering and maintaining critical systems in an enterprise environment.
  • Leveraging data management tools to enhance operational efficiency and security monitoring.
  • Conducting training and mentoring for team members.

Basic Qualifications:

  • High School diploma with 4 years of relevant experience, or an Associate's Degree with 2 years of additional experience, or a Bachelor's degree with 5 years of relevant experience.
  • DoD m IAT Level II certification required within 6 months of starting the role.
  • Experience in leading system operations and configuration management teams.
  • Familiarity with monitoring tools and configuration management systems.
  • Knowledge of Active Directory and network setup.

Preferred Qualifications:

  • Industry-standard certifications related to data management and monitoring tools.

Clearance Requirements:

  • Must be a U.S. Citizen.
  • Active TS/SCI clearance is required.

Physical Requirements:

  • Ability to remain stationary for extended periods and occasionally move within the office environment.

The compensation range for this position is competitive and reflects various factors, including experience, skills, and geographic location. ManTech offers a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.

As an equal opportunity employer, ManTech values diversity and does not discriminate based on any protected characteristic. We encourage all qualified individuals to consider joining our team.

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