Victim Services Intake Coordinator
19 hours ago
Job Summary:
The Arkansas Department of Workforce Services is seeking a highly motivated and compassionate Victim Services Intake Coordinator to join our team in Central. As a key member of our Victim Services Crisis Program, you will provide critical support to victims of violent crimes, ensuring they receive comprehensive services and advocacy. Your exceptional communication skills, organizational abilities, and passion for helping others will make a significant difference in the lives of those we serve.
Key Responsibilities:
* Provide direct client crisis intakes, advocacy, counseling, and referral services to victims of violent crimes via telephone or in-person
* Assist with the planning and implementation of educational programs for community and school groups to increase public awareness on victim services
* Help the Victim Services Manager with training of volunteers and maintain volunteer reports
* Assist victims with completion of Arkansas Crime Victim compensation claims when advocates are out of office or unavailable
* Assist the Victim Services Manager in completing quarterly reports and maintain program record keeping throughout the grant funding year
* Develop and maintain collaborative relationships with local community and partner agencies
* Perform all other duties as assigned
Requirements:
* High School diploma or greater; related field experience is generally preferred
* Must have experience in services work
* Proficient in basic computer applications, such as Microsoft Word, Excel, and Publisher
* Must have internet usage and research skills
* Record keeping skills
* Planning and organizational skills
* Exceptional verbal and written communication skills
* Mandatory qualifications: must not smoke, chew, spit, or use any type of tobacco products; must be able to pass a drug screen and background check; must possess a valid Arkansas Driver's License; must have your own transportation
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