Insurance Sales Development Specialist

2 days ago


Charlotte, North Carolina, United States The Hartford Full time

We are seeking a highly motivated and organized Insurance Sales Development Specialist to join our Small Commercial Inside Sales Team. As a key member of our team, you will be responsible for enabling business growth throughout the sales acquisition process.

The ideal candidate will have excellent communication skills, be able to quickly build rapport with customers, and have a strong desire to win in the marketplace. This role is an entry point into our Sales and Underwriting organization with opportunity to develop skills needed for growth into a Sales or Underwriting career if desired.

Our Inside Sales Team supports business owners countrywide, so the ideal candidate must be available to work 10:30 AM-7:00 PM EST. Responsibilities include:

  • Partners with the Inside Sales Underwriting Team in the sales acquisition process, building leads, accepting inbound calls, assigning leads, and scheduling call-backs to small business owners.
  • Puts the customer first by building strong relationships, being responsive to the customer through online chat, follows up on open quotes, closes the sale, and communicates outcomes to the Insides Sales Underwriting Team.
  • Positions and sells The Hartford's value proposition, including its long-standing history, payroll deduct billing model, and additional coverages.
  • Supports a high-performing sales culture, acting with confidence, operating nimbly, prioritizing, and managing daily work activities.

Required qualifications include:

  • Call center experience preferred
  • Excellent written and verbal communication skills
  • Competitive nature and strong desire to win
  • Outstanding organization, desk management, time management, and computer skills
  • Comfort and confidence in balancing inbound sales calls from a queue, along with outbound and email communications to close sales
  • A bachelor's degree is preferred but will consider relevant work experience as a substitute
  • Bilingual (Spanish speaking) a plus

This role will have a Hybrid work arrangement, with the expectation of working in an office three days a week. We will also consider remote workers in certain time zone states. The annualized base pay range for this role is $44,880 - $67,320. The Hartford offers a total compensation package that includes short-term or annual bonuses, long-term incentives, and on-the-spot recognition. We are an equal opportunity employer and welcome applications from all qualified candidates.



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