Racket Sales Representative
1 week ago
At Western Racquet, we are seeking a highly skilled Racket Sales Representative to join our team. In this role, you will be responsible for interacting with customers, processing their orders, and providing information in response to customer inquiries, concerns, and requests about our rackets.
Key Responsibilities:
- Interface directly with customers via phone, email, or in-person to resolve issues and answer questions.
- Process customer orders, applications, and requests in a timely and efficient manner.
- Suggest new and complementary products to increase sales and profitability.
- Optimize fill rates by offering substitutions for out-of-stock items.
- Keep accurate records of all backorders.
- Assist customers with special needs and requests, such as quotes and special orders.
- Participate in sales promotions and offer them to customers.
- Communicate customer information, problems, and requests to the customer service manager.
Requirements:
- 1-2 years' experience in customer-facing roles.
- Proficient in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- An outgoing personality with an eagerness to help others.
Salary Estimate: $45,000 - $55,000 per year, depending on experience.
Bonus Opportunity: Earn up to 10% bonus based on individual performance.
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