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Front Desk Representative

2 months ago

Ronkonkoma, United States Crestline Hotels and Resorts Full time
{"h1": "Front Desk Agent Job Description", "p": "At Crestline Hotels & Resorts, we are seeking a highly skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and check-outs, and responding to guest inquiries.

Key Responsibilities:

* Provide warm and welcoming service to guests, ensuring a positive experience
* Process guest check-ins and check-outs, verifying registration information and handling any discrepancies
* Respond to guest inquiries and resolve any issues in a timely and professional manner
* Maintain accurate records and reports, including guest information and room status
* Collaborate with other departments to ensure seamless guest service

Requirements:

* High school graduate or equivalent
* One year of experience in a similar role in a hotel or hospitality setting
* Basic computer skills and knowledge of hotel software
* Excellent communication and interpersonal skills

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

"}