Part-Time Customer Experience Manager

2 days ago


Richmond, California, United States Burlington Full time

Are you a customer-focused leader looking for a new challenge? Burlington Stores, Inc. is seeking a dedicated Customer Service Lead to join our team in Richmond, Virginia. This part-time position offers a competitive hourly rate and opportunities for professional growth and development.

Job Description:

The Customer Service Lead will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to deliver exceptional customer service. You will also maintain a customer-first focus, ensuring that every interaction is positive and memorable.

Key Responsibilities:

  • Lead day-to-day customer service initiatives to drive sales growth and improve customer satisfaction.
  • Maintain a clean and organized front-end area, troubleshooting issues with registers and transactions.
  • Work collaboratively with associates to achieve sales goals and maintain a high level of customer service.

Requirements:

  • Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and associates.

Benefits:

  • Competitive hourly rate: $13-$15 per hour (estimated based on location and experience).
  • Opportunities for professional growth and development within the company.
  • A supportive and inclusive work environment that encourages collaboration and teamwork.
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