Customer Experience Ambassador

3 weeks ago


Richmond, California, United States Enterprise Holdings Full time

We are seeking a highly skilled Customer Experience Ambassador to join our team at Enterprise Holdings. In this role, you will be the face of our company, providing exceptional customer service to ensure a positive experience for all visitors.

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and qualifications.

Job Description:

In this role, you will be responsible for greeting all customers using prescribed dialogue as they arrive on the lot. You will also remind them to check for personal belongings and identify any items found in the vehicle with a unit number, date, and time, turning them into lost and found.

You will advise and assist customers throughout their visit, ensuring they receive excellent service from our team. This includes interacting with various departments such as Customer Service, Agent, Transportation, Service, Customer, Vehicle, Retail, and Automotive.



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