Director of Managed Services

2 weeks ago


Stamford, Connecticut, United States ISG Information Services Group Americas, Inc. Full time
Associate Director Job Description

As an Associate Director at ISG Information Services Group Americas, Inc., you will play a key role in providing direction for multiple Managed Services engagements. Your responsibilities will include overseeing indirect offshore teams that support the governance of large IT outsource managed service agreements (MSA) for clients.

Key Responsibilities:
  • Provide strategic direction for Managed Services engagements
  • Oversee indirect offshore teams to ensure effective governance of MSAs
  • Collaborate with clients to understand their IT needs and develop tailored solutions
  • Lead cross-functional teams to deliver high-quality services to clients

Requirements:

  • Proven experience in IT governance and managed services
  • Strong leadership and team management skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced, dynamic environment


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