Appliance Repair Technician

2 weeks ago

Oakland, Maine, United States CSC ServiceWorks Full time
Appliance Service Technician

CSC ServiceWorks is seeking a skilled Appliance Service Technician to join our team. As a key member of our service team, you will be responsible for providing mechanical repairs to washers and dryers at customer and client locations within your assigned region.

Key Responsibilities:
  • Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
  • Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
  • Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
  • Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
  • Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
  • Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
Benefits and Perks:
  • Work-Life Balance: Enjoy a healthy balance between work and personal life.
  • Competitive Benefits: 75% Employer Contribution to Medical, Dental, and Vision insurance, Health Savings Account with Employer Contribution, and more.
  • Professional Growth: Year-round work, paid training, and opportunities for career advancement.
  • Employee Discounts: Enjoy discounts on travel, theme parks, home and auto insurance, and more.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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