Food and Beverage Operations Manager

2 weeks ago


Chicago, Illinois, United States The Study at University of Chicago + Truth Be Told Full time
Restaurant Manager Opportunity at The Study at University of Chicago

We are seeking a dynamic and results-driven Restaurant Manager to lead our Front-of-House restaurant operations and banquets at Truth Be Told, a vibrant restaurant located in the heart of Hyde Park. As a key member of our team, you will be responsible for overseeing all aspects of the restaurant's food and beverage departments, ensuring exceptional guest experiences and maintaining high service standards.

Key Responsibilities:
  • Lead and Manage Daily Operations: Oversee the daily operations of the restaurant, lounge, to-go services, room service, and banquets, ensuring seamless service delivery and guest satisfaction.
  • Staff Development and Training: Hire, train, and develop front-of-house staff to ensure they meet our high service standards.
  • Menu Alignment and Collaboration: Work closely with the culinary team to align menu offerings with guest preferences and seasonal trends.
  • Compliance and Safety: Ensure all areas of the restaurant operation are prepped, clean, and compliant with health, safety, and sanitation regulations.
  • Financial Management: Monitor financial performance, including labor costs, food costs, and profitability, and implement strategies to improve revenue and reduce waste.
  • Guest Engagement and Feedback: Develop and maintain strong relationships with guests, responding to feedback and addressing concerns promptly.
  • Leadership and Culture: Lead by example to promote a positive work culture and ensure a high level of employee engagement.
Qualifications:
  • Education and Certifications: Bachelor's degree in Hospitality Management or a related field, and certifications in ServSafe and Basset Alcohol Training.
  • Experience: Minimum of 3-5 years of experience in food and beverage management, preferably in a high-volume restaurant.
  • Leadership and Communication Skills: Strong leadership and communication skills with a passion for guest service.
  • Financial Management: Proficient in financial management, including budget tracking, cost control, and P&L statements.
  • Technical Skills: Hands-on experience with POS systems and restaurant management software.
  • Knowledge and Compliance: In-depth knowledge of food safety regulations and best practices.
  • Availability: Ability to work flexible hours, including nights, weekends, and holidays.

We offer a competitive salary and benefits package, a supportive team-oriented work environment that fosters professional growth and development, and the chance to shape the future of an evolving brand. If you're passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.



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