Food and Beverage Operations Manager
4 weeks ago
We are seeking a results-driven Food and Beverage Manager to lead our Front-of-House restaurant operations and banquets at The Study at University of Chicago + Truth Be Told. If you have a passion for providing top-notch guest service and a knack for supervising restaurant operations, we want to hear from you.
About the RoleAs a Food and Beverage Manager, you will be responsible for overseeing all operations within the restaurant's food and beverage departments. This dynamic position requires a blend of strong leadership, operational expertise, and a passion for hospitality. You will work closely with the kitchen, service staff, and leadership team to maintain service excellence, profitability, and a culture of collaboration.
Key Responsibilities- Lead and manage daily operations of the restaurant, lounge, to-go services, room service, and banquets, ensuring service standards and guest satisfaction are consistently met.
- Oversee hiring, training, and development of front-of-house staff to ensure seamless service delivery.
- Collaborate with the culinary team to align menu offerings with guest preferences and seasonal trends.
- Ensure that all areas of the restaurant operation are prepped accordingly, clean, collected & service-ready. Ensure compliance with health, safety, and sanitation regulations.
- Engage and supervise Front-of-House team members, set clear expectations, and establish accountability in a team setting.
- Monitor financial performance, including labor costs, food costs, and profitability, and implement strategies to improve revenue and reduce waste.
- Develop and maintain strong relationships with guests, responding to feedback and addressing concerns promptly.
- Lead by example to promote a positive work culture and ensure a high level of employee engagement.
- Bachelor's degree in Hospitality Management or a related field is preferred, but not required.
- Certifications: ServSafe and Basset Alcohol Training.
- Minimum of 3-5 years of experience in food & beverage management, preferably in a high-volume restaurant.
- Strong leadership and communication skills with a passion for guest service.
- Proficient in financial management, including budget tracking, cost control, and P&L statements.
- Hands-on experience with POS systems and restaurant management software.
- In-depth knowledge of food safety regulations and best practices.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Competitive salary and benefits package.
- Opportunity to be part of a dynamic and creative restaurant in Hyde Park.
- A supportive, team-oriented work environment that fosters professional growth and development.
- The chance to shape the future of an evolving brand.
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