Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at West Virginia United Health System. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities- Customer Service: Provide prompt and professional service to customers, responding to their inquiries and resolving any issues in a timely and effective manner.
- Sales and Marketing: Develop and maintain a strong understanding of our products and services, and use this knowledge to identify sales opportunities and drive revenue growth.
- Product Knowledge: Stay up-to-date on the latest products and services, and use this knowledge to educate customers and provide solutions to their needs.
- Communication: Develop and maintain strong relationships with customers, referral sources, and internal stakeholders, using effective communication and interpersonal skills to build trust and drive results.
- Administrative Tasks: Perform administrative tasks, such as processing sales orders, managing inventory, and maintaining accurate records.
- Education: High school diploma or equivalent required.
- Experience: One year of experience in sales and customer service required.
- Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
- Experience in Medical Sales: Experience in medical sales and customer service preferred.
- Bilingual: Bilingual skills in English and Spanish preferred.
The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and driving sales growth. The ideal candidate will be able to work effectively in a team environment, communicate effectively with customers and internal stakeholders, and adapt to changing priorities and deadlines.
Physical Requirements- Physical Demands: The physical demands of this role include standing, walking, pushing, bending, kneeling, and reaching for prolonged periods of time.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and effective manner.
- Sales and Marketing: Develop and maintain a strong understanding of our products and services, and use this knowledge to identify sales opportunities and drive revenue growth.
- Communication: Develop and maintain strong relationships with customers, referral sources, and internal stakeholders, using effective communication and interpersonal skills to build trust and drive results.
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